Information We Collect

StorenShipFast may collect personal information, business information,
software usage information, logistics and client data, and website analytics
data depending on how you interact with our website, forms, software, product
demo channels, landing pages, support team, or business communication channels.

Personal Information

When you submit an enquiry, request a demo, contact our team, download content,
or communicate with us, we may collect personal and contact details.

• Name
• Company name
• Job title or designation
• Email address
• Phone number
• Country, city, or business location
• WhatsApp number or other contact details
• Business requirements
• Message or enquiry details

Business and Operational Information

For product demos, implementation discussions, support, or software usage,
we may collect business-related and operational information needed to understand
your logistics workflow and software requirements.

• Company profile
• Warehouse, freight forwarding, depot, or transportation workflows
• Number of users, branches, warehouses, vehicles, shipments, containers, or locations
• Existing software systems
• Integration requirements
• Process documents shared for evaluation
• Implementation or customization requirements

Software Usage Information

If you use StorenShipFast software, we may collect technical and usage-related
information to support platform access, security, troubleshooting, performance,
support, and audit requirements.

• Login activity
• User role and access permissions
• Module usage and feature activity
• Device and browser details
• IP address
• Error logs and system performance data
• Audit logs
• Support tickets and issue history

Logistics and Client Data

Depending on the software modules used by your organization, StorenShipFast may
process operational logistics data related to warehouse, freight forwarding,
transportation, depot, billing, documents, reports, and customer workflows.

• Warehouse operations and inventory records
• Goods receipt notes and stock movement details
• Freight forwarding activities
• Transportation and delivery records
• Depot operations and container movement data
• Customs clearance processes
• Billing and documentation records
• Customer, consignee, vendor, agent, driver, or shipment details
• Reports, attachments, documents, and transaction records

Client operational data belongs to the client organization and is processed only
for providing software access, implementation, support, reporting, and related services.

Website and Analytics Data

When you visit our website, we may automatically collect website interaction
and analytics data to understand performance, improve user experience, and measure
campaign effectiveness.

• Browser type
• Device type
• IP address
• Pages visited
• Time spent on pages
• Referring website
• Form interactions
• Click activity
• Cookies and similar tracking data

How We Use Your Information

We may use collected information for legitimate business, operational,
contractual, support, security, marketing, and legal purposes.

• To respond to enquiries and demo requests
• To understand your business requirements
• To provide product information, proposals, and consultations
• To deliver, configure, implement, and support StorenShipFast software
• To manage user accounts, access controls, and software security
• To provide training, support, maintenance, and troubleshooting
• To improve website performance and product functionality
• To send product updates, service messages, and business communications
• To process contracts, invoices, payments, renewals, and support requests
• To comply with legal, regulatory, contractual, and security obligations

Legal Basis for Processing

Where applicable, we process personal data based on one or more lawful grounds,
including consent, performance of a contract, pre-contractual communication,
legitimate business interests, legal obligations, security, fraud prevention,
service protection, and processing required to provide requested software or services.

For Indian users and businesses, we aim to process digital personal data in line
with applicable Indian data protection requirements, including the Digital Personal
Data Protection Act, 2023, where applicable.

Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies
to improve website functionality, understand visitor behaviour, measure campaign
performance, improve landing pages, remember preferences, and support remarketing
or advertising campaigns.

You may disable cookies through your browser settings. However, some website
features may not work properly if cookies are disabled.

Google Ads, Analytics, LinkedIn and Marketing Tools

We may use third-party tools such as Google Analytics, Google Ads, LinkedIn Ads,
Meta tools, CRM platforms, email marketing tools, or similar technologies to improve
marketing, website performance, and communication.

These tools may collect information such as page visits, clicks, device data,
form interactions, and campaign source details. Third-party platforms process
information according to their own privacy policies and terms.

Sharing of Information

We do not sell your personal information. We may share information only when
necessary for legitimate business, operational, contractual, security, or legal purposes.

• Internal sales, marketing, product, implementation, and support teams
• Authorized service providers
• Cloud hosting or infrastructure providers
• CRM, analytics, marketing, or communication platforms
• Payment, billing, or accounting service providers
• Legal, tax, audit, or compliance advisors
• Government, regulatory, or law enforcement authorities where legally required
• Business partners or affiliates involved in delivering requested services

Client Data and Software Data

If your organization uses StorenShipFast software, your organization remains
responsible for the data it uploads, enters, stores, or processes through the platform.

StorenShipFast may process such data to provide platform access, enable logistics,
warehouse, freight, transportation, depot, and reporting workflows, maintain user
accounts and permissions, provide implementation and technical support, resolve bugs,
generate operational reports, and maintain system security and audit trails.

We do not use client operational data for unrelated marketing or unauthorized
commercial purposes.

Data Security

We take reasonable technical, organizational, and administrative measures to protect
information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

• Role-based access controls
• User authentication
• Secure hosting practices
• Data backup procedures
• Audit logs
• Access monitoring
• Internal confidentiality controls
• Restricted administrative access

However, no website, software platform, internet transmission, or electronic storage
method is completely secure. Users are responsible for maintaining the confidentiality
of login credentials and ensuring authorized platform usage.

Data Retention

We retain personal information and business data only for as long as necessary for
the purposes described in this Privacy Policy.

• Responding to enquiries
• Providing software and support
• Managing business relationships
• Maintaining contracts and invoices
• Meeting legal, tax, audit, and compliance obligations
• Resolving disputes
• Enforcing agreements
• Maintaining security and operational records

Client software data retention may be governed by the applicable service agreement,
subscription agreement, implementation contract, or written arrangement with the client.

International Data Transfers

As StorenShipFast may serve businesses across different regions, information may be
processed, stored, or accessed from locations outside your country, depending on hosting,
support, implementation, or service requirements.

Where applicable, we take reasonable steps to ensure that such transfers are handled
in accordance with applicable data protection laws and contractual safeguards.

Your Rights

Depending on applicable law, you may have rights related to your personal information.
To exercise these rights, contact us using the details provided in this Privacy Policy.

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of personal information
• Withdraw consent where processing is based on consent
• Object to certain types of processing
• Request restriction of processing
• Request information about how your data is used
• Raise a grievance or complaint

We may need to verify your identity before processing certain requests.

Marketing Communications

If you submit your contact details through our website, landing pages, enquiry forms,
demo forms, events, or campaigns, we may contact you with relevant business communication,
product information, offers, updates, or educational content.

You may opt out of promotional communications at any time by contacting us or using
the unsubscribe option where available. We may still send important service-related,
transactional, contractual, or support communications.

Children’s Privacy

Our website and software are intended for business users and organizations.
We do not knowingly collect personal information from children.

If we become aware that personal information of a child has been collected without
appropriate consent, we will take reasonable steps to delete it.

Third-Party Links

Our website may include links to third-party websites, social media pages, tools,
platforms, or resources. We are not responsible for the privacy practices, content,
security, or policies of third-party websites.

You should review third-party privacy policies before submitting information to those
websites or platforms.

User Responsibilities

Users and client organizations are responsible for managing information lawfully
and securely when using the website, forms, software, or business communication channels.

• Providing accurate and lawful information
• Ensuring they have the right to upload or process data through the software
• Managing internal user access and permissions
• Protecting login credentials
• Complying with applicable logistics, customs, shipping, transport, labour, tax, and data protection laws
• Informing employees, customers, vendors, drivers, agents, and stakeholders about data processing where required

Data Breach and Security Incidents

If we become aware of a data breach or security incident affecting personal information,
we will take reasonable steps to investigate, contain, and address the incident.

Where legally required, we may notify affected users, client organizations, regulators,
or relevant authorities.

Grievance / Privacy Contact

For privacy-related questions, requests, complaints, data access requests, correction
requests, deletion requests, consent withdrawal, or grievance matters, please contact
ANGLER Technologies India Pvt Ltd / StorenShipFast.

For faster response, please include your name, company name, contact details,
nature of request, and relevant email, enquiry, or account details.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business,
software, legal requirements, technology, or data practices.

The updated version will be posted on this page with the revised “Last Updated” date.
Continued use of our website, software, or services after updates means you accept
the revised Privacy Policy.