Client provides Global Air & Sea freight forwarding services to companies big & small worldwide. Their C&F services ensure professionalism, they help their clients navigate through all key freight documents and also for any confusion that come across the way.
Client major challenge was data redundancy caused by multiple entries of the same address in their database, inconsistent data, wasted space, and effort to maintain data. They were in need of information technology platform that helps streamline their time intensive business processes and workflows, help them eliminate errors in manual data entry and the need for a variety of data quality checks.
We having understood the client’s need for streamlining entire freight forwarding operations, processing large amount of data starting from task assignment to task management helped them digitize. Now they electronically communicate the real time shipment information with their customers, partners, agents & international offices.
With our Freight Forwarding Solution client configures mail template based on agent needs, defines multiple level approval processes, easily maintains clearance & forwarding jobs, Fastly tracks the finance & accounts details, creates the rule for routing order, assists with complete quotation management and improve business productivity.
The Solution provided helped us deal with data redundancy and stay competitive in the industry, handle most challenging tasks easily.