| Client Type | Logistics and cargo company |
|---|---|
| Region | Dubai, UAE |
| Industry | Logistics, cargo, freight, transportation and integrated logistics services |
| Problem | The client needed a routing option integrated with its ERP suite. Overseas shipment agents had to receive confirmed consignment instructions through the ERP routing option and use the information to track and trace shipments for customers and consignees within the UAE. |
| Modules Covered | ERP Routing Order, Documentation Workflow, Multi-Level Approval, Shipment Tracking Communication and Automated Email Notifications |
| Deployment Scope | A routing order solution developed using ASP.NET and SQL Server, with detailed user entry fields, system rules, document confirmation workflow, approval status tracking and automated email triggers. |
| Technologies Used | ASP.NET and SQL Server |
| Outcome | The solution simplified document creation, supported routing order rules, enabled a multi-level approval process and triggered automated emails to customers, consignees and created users. |
| KPI Status | Specific measurable KPI numbers are not publicly disclosed. |
| Proof Note | Client name and sensitive project details are withheld for confidentiality. This summary is based on the published case study information. |
With over four decades of experience, the client is a leading logistics and cargo company headquartered in Dubai, UAE. The client has extensive expertise in transportation chains across carriers such as truck, ship and airplane, along with additional logistics services offered under one roof.
The client required a routing option to be integrated with its ERP suite. Overseas shipment agents needed to receive a set of instructions from the client through the ERP routing option for confirmed consignments in the UAE.
The information received by the agent helped them track and trace shipments for customers and consignees within the UAE.
After analyzing the client’s requirement, the ANGLER team provided a solution to capture routing order information within the ERP workflow.
The solution was developed using ASP.NET and SQL Server. It included detailed user entry fields to capture routing order information, along with system rules and modules to guide users through the process.
The system also provided multiple statuses and approval provisions, allowing superiors to confirm the created set of documents. Once confirmed, the system triggered automated emails to customers, with copies sent to consignees and created users.
